Avoid jargon: Speak like you're explaining to a friend who's not in your industry.

Use simple language: Break down complex ideas into bite-sized pieces.

One idea at a time: Don't overload your message with too many points. Keep it focused.

Eye contact: Show you're tuned in.

Don't interrupt: Let the other person finish before you jump in.

Reflect back: Repeat what you heard to ensure you got it right.

Be specific: Instead of saying "good job," say "I liked how you handled that customer complaint by offering a solution."

Be constructive: Point out what can be improved, but also suggest how to do it.

Be kind: Remember, it's about helping, not criticizing.

Pick a recent message you sent (email, text, or even a social media post).

Read it and ask yourself: Is it clear? Is it concise?

Rewrite it to make it simpler and more focused.

Have a conversation with someone, and consciously practice eye contact.

Try not to interrupt. Instead, pause, then respond.

Reflect back something they said to show you were listening.

Think of someone you recently worked or collaborated with.

Give them specific feedback. What did they do well? What could they improve, and how?